Terms of Service

Last updated: February 18, 2026

Welcome to Ontyx. By using our services, you agree to these terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using Ontyx ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. By using Ontyx, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.

2. Description of Services

Ontyx provides cloud-based business management software designed for Canadian small and medium businesses. Our services include but are not limited to:

  • Invoicing and billing management
  • Expense tracking and reporting
  • Inventory management
  • Customer relationship management (CRM)
  • Canadian tax compliance tools (GST/HST/PST)
  • Financial reporting and analytics

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

3. Account Terms

Registration

To use Ontyx, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the security of your account credentials.

Account Security

You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

Business Information

You agree to provide accurate business information, including your business name, address, and tax registration numbers as required for Canadian tax compliance features.

4. Payment Terms

Subscription Plans

Ontyx offers various subscription plans including a free Starter tier and paid plans with additional features. Pricing is displayed in Canadian dollars (CAD) unless otherwise specified.

Billing

Paid subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as explicitly stated in these Terms.

Taxes

All fees are exclusive of applicable taxes (GST/HST/PST). You are responsible for paying all taxes associated with your use of the Service.

Changes to Pricing

We may change our pricing with 30 days' notice. Price changes will take effect at the start of the next billing cycle.

5. Acceptable Use

You agree not to use Ontyx to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights of others
  • Transmit malicious code, viruses, or harmful data
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Use the Service for fraudulent purposes
  • Store or transmit illegal content
  • Resell or redistribute the Service without authorization

We reserve the right to suspend or terminate accounts that violate these acceptable use policies.

6. Data & Privacy

Your Data

You retain all rights to the data you upload to Ontyx ("Your Data"). You grant us a limited license to use Your Data solely to provide the Service to you.

Data Location

Your Data is stored on servers located in Canada. We comply with Canadian privacy laws including PIPEDA (Personal Information Protection and Electronic Documents Act).

Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Export

You may export Your Data at any time using our export features. Upon account termination, you will have 30 days to export Your Data before it is deleted.

7. Intellectual Property

Our Property

Ontyx and its original content, features, and functionality are owned by Ontyx and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content

You retain ownership of all content you create using the Service, including invoices, reports, and other business documents.

Feedback

Any feedback, suggestions, or ideas you provide about the Service may be used by us without any obligation to you.

8. Limitation of Liability

Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Limitation

IN NO EVENT SHALL ONTYX BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Maximum Liability

Our total liability for any claims under these Terms shall not exceed the amount you paid us in the 12 months prior to the claim.

9. Termination

By You

You may terminate your account at any time through your account settings or by contacting us. Termination will take effect at the end of your current billing period.

By Us

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Effect of Termination

Upon termination, your right to use the Service will immediately cease. You will have 30 days to export Your Data before it is permanently deleted.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of the Service after any changes indicates your acceptance of the new Terms. If you do not agree to the new terms, please stop using the Service.

11. Contact Us

If you have any questions about these Terms, please contact us:

For general inquiries, visit our Contact page.


By using Ontyx, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.